COMPLAINTS HANDLING PROCESS
Here at wiseenergy Limited, customer satisfaction is paramount as our customers are the base and heart of our business, , we like to be honest and transparent with the work we carry out, so if you have any complaints please do get in touch. We will aim to make contact within 48 hours and assign a complaints advisor with full details given asap
Wiseenergy Limited Complaints
All we require is your business name, a direct contact name and telephone number, business address and energy account number so we can deal with your complaint asap
We aim to make contact within 48 working hours.
You will be given a complaints reference number for future communications
The Ombudsman Service is completely impartial and the he service is completely free without charge.
If you feel your query has not been dealt within a certain timeframe, you can contact the ombudsman on the details below
complaint to OFGEM.
Post: Ombudsman Services: Energy, P.O. Box 966, Warrington, WA4 9DF
Phone: 0330 440 1624
Register your interest by completing this simple form below and one of our Wise Energy Consultants will
contact you within 24 hours to discuss your options.